I prefer to call when I have questions but to use online chat is also helpful. I have already purchased goods on-line from other companies but was scared to buy drugs. Who knows what they can put in the parcel? When my package arrived I could not understand ...

I could not solve my problem with declined transaction via live chat so I had to call them cause I wanted to hear human voice and talk with somebody more competent. Everything was ok with my credit card but transaction was declined. I could settle this ...

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The PM was at times emotional during his conference speech in which he outlined his long-term plan for the UK.

Andy Burnham wants to outline his ideas for a free-at-the-point-of-use social care system in his first speech to Labour conference as prime minister.

Sir Andrew Dilnot, who proposed reforms 15 years ago, says the cost of such a scheme would be "very substantial".